James Stuart McGuinness of Project Himalaya ('we' in the following text). We are a sole trading enterprise based in Nepal. Our primary address is Naya Bazaar, Kathmandu, Nepal, tel +977 98021 49789. Essentially we are a web-based business that nobody has rules or taxes for yet.
And / Or
Expedition Himalaya (Private) Limited, Uttar Gate, Kathmandu, Nepal, +977 1 400 1066/1077, company registration No 88178\068\069.
It is a fundamental condition of booking that you acknowledge that this is a major expedition. This requires some flexibility and you will be exposed to dangers greater than in everyday life. You must sign a waiver and release as part of the booking.
Your booking will be confirmed by email once we have received:
a deposit for the expedition
a completed booking form
a completed Waiver and Release
We are flexible about how you pay the balance. We much prefer that you pay the balance at least 6 weeks before the expedition begins but also we accept the balance payment on arrival in Nepal with prior arrangement.
If you cancel you lose the deposit amount. We will refund any other money paid.
If you do not show up in Kathmandu on the agreed date we will assume you have been delayed and will wait for you to contact us with your new expected arrival date. If you do not contact us within 24 hours we will assume you have cancelled the expedition. There is no refund of any money paid.
The expedition will not be cancelled unless we are forced to do so because of unusual or unforeseeable circumstances (force majeure), such as a major natural disaster, major political unrest or war.
If we cancel the expedition we will promptly refund all payments made to us, ie including the deposit. We shall not be liable to refund any additional expenses that you may have incurred (such as international flights, insurance, visas, vaccinations and other incidental costs).
Before joining the expedition you should take out travel insurance. This should include adequate cover for baggage, medical expenses, cancellation, helicopter evacuation and emergency repatriation.
The expedition information web pages give information and conditions relating to the expedition and are deemed to be part of the contract and so you should be fully aware of their contents. However the itinerary is an indication of what the group should accomplish, but not a contractual obligation. Changes may be made because of exceptional weather, flight cancellations, sickness or other unforeseeable circumstances. No refunds are given for unused services or unrealized dreams. We do give sympathy though.
All information and advice provided (vaccinations, climate, trekking equipment, visas etc) is given in good faith but without responsibility by us.
You agree to abide by the authority of the leader.
If you have a complaint that cannot be dealt with immediately, or you are not satisfied with the response please notify us in writing within 14 days of the expedition completion. We shall try to agree on a settlement. For New Zealand citizens the NZ Fair Trading Act applies. For citizens of other countries this process shall be governed by the laws of Nepal.
You should bring a smile, your sense of adventure and a curiosity to learn about other cultures and ways of life.
last updated 18 April 2014